As a Trusted Choice agency we are an independent advocate for our clients. We are not limited to working with one insurance provider. This means we can provide a wide selection of insurance companies and policies to our customers, allowing our customers to select the best coverage for their specific needs.
Trusted Choice® agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.
As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:
We pledge this to you, our clients and ask that you let us know if we fail to meet our commitment, so we may take corrective action.
One area of social media I want to be more effective with is sharing businesses that I deal with that have exceeded my expectations. These are businesses who still understand the value of the customer and provide exceptional customer service. These will also be businesses I would be proud to recommend to my friends and family. Today it is Herlong Bates Burnett Insurance. My "issue" was with the insurance carrier who HBBI is an agent for. After total frustration with the carrier, one phone call to HBBI, this issue was resolved within 10 minutes.
—Rev. Richard (Rick) Wells, Business Chaplains of America